Outlook Calendar

Install our Outlook Calendar integration to get insights like Focus Time and Meeting Load.

Outlook Calendar + Multitudes Integration Benefits

• See how much Focus Time your team is getting

• Keep track of Meeting Load – the number of hours spent in meetings per team and user, during both work hours and out-of-hours (customisable by each team member's usual working hours)

How it works

Calendar events are sent from Outlook Calendar to Multitudes. This data is then processed by our data pipelines and shown in the Multitudes app in our Flow of Work and Wellbeing insights.

Requirements

Note that in order to install this integration, you must have both:

• Owner or Manager level permissions on Multitudes, and

• Privileged Role Administrator access to set up the connection to your organization’s Outlook app

Note: If you are not an admin you will be prompted to ask an admin for approval during the integration setup through Microsoft 365.

How to install

On the Multitudes app, go to the Integrations page (it’s in Settings > Integrations).

1. Find the card that says Outlook Calendar and click Connect in the top right of the card.

   
2. After you click Connect, on the resulting pop-up click Connect Outlook.

   
3. Choose the Microsoft account you want to link with Multitudes.

   
4. This will open up permission settings. Review and click Accept.

Why does Multitudes need these permissions?‍

• Read and write calendars in all mailboxes: We use this to build the Focus Time and Meeting Load charts
• Read profile photo of a user or group, Read all users' basic profiles, Sign in and read user profile: We use these permissions to access the user information we need to link up users from Outlook with Multitudes Contributors.

1. You will be brought back into the application. Next, we’ll ask you to link Outlook users to Multitudes users. Where the email address in Outlook matches what we have in Multitudes, we will automatically link those users (example below).

If the users don’t get picked up automatically (i.e. if the email address of the Multitudes Contributor is different from their Outlook email), you can manually link a Multitudes Contributor to an Outlook User account by choosing the appropriate Outlook account from the drop-down menu.

1. Then click continue and you’re done!

Note: Private events are included in Multitudes metrics but meeting titles and attendees are redacted. If you would like to redact all meeting details, contact [e-mail] and we will enable this setting for your organisation.