### Filtering Quality of Work metrics
All Multitudes metrics can be filtered by date range, team/s and repositories, and switched between daily, weekly, or monthly views to match your reporting needs.
**If you use our PagerDuty integration, you can also filter your Incident metrics by either Priority or Urgency.**
**How it works:**
* When [installing your PagerDuty integration](/integrations/pagerduty.md), your Multitudes owner will have selected your default filter setting based on whether it's most useful for you to filter incidents on urgency or priority level.
* You can adjust this in your session by clicking the filter icon in the filter to switch between Urgency and Priority
* You can then filter based on those levels
This will impact the following charts:
* [Mean Time to Recovery (MTTR)](/metrics-and-definitions/process-metrics/quality-of-work/mean-time-to-recovery.md)
* [Mean Time to Acknowledge (MTTA)](/metrics-and-definitions/process-metrics/quality-of-work/mean-time-to-acknowledge.md)
* [Number of Pages](/metrics-and-definitions/process-metrics/quality-of-work/number-of-pages.md)
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.multitudes.com/metrics-and-definitions/process-metrics/quality-of-work.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.