Quality of Work

Key metrics that track software quality and incident response, including failure rates, recovery times, and system stability measures.

Explore our Quality of Work metrics

Change Failure Rate

Mean Time to Recovery

Mean Time to Acknowledge

Number of Pages

Deployment Failure Rate

Filtering Quality of Work metrics

All Multitudes metrics can be filtered by date range, team/s and repositories, and switched between daily, weekly, or monthly views to match your reporting needs.

If you use our PagerDuty integration, you can also filter your Incident metrics by either Priority or Urgency.

How it works:

• When installing your PagerDuty integration, your Multitudes owner will have selected your default filter setting based on whether it's most useful for you to filter incidents on urgency or priority level.

• You can adjust this in your session by clicking the filter icon in the filter to switch between Urgency and Priority

• You can then filter based on those levels

This will impact the following charts:

• Mean Time to Recovery (MTTR)

• Mean Time to Acknowledge (MTTA)

• Number of Pages