Setup: Integration Permissions

Here’s a quick reference of the permissions required to set up each integration. Check this before set up to make sure everything’s ready to go.

Please note, this is a general guide - your organisation may have custom permissions or settings for some tools which differ to the roles we have described below. We endeavour to keep this as accurate and up to date as possible.

Must have before onboarding: Version Control System

GitHub

Required role: Organization Owner Notes: You must have admin access to select repositories and Github teams/contributors.

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Issue Tracking

Jira

Required role: Jira System Administrator Notes: Non-admin may request the app but this will require an additional approval step from your admin. View Jira integration instructions

Linear

Required role: Admin View Linear integration instructions

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CI/CD Tooling

GitHub Actions

Required role: Any Organisation admin View GitHub Actions integration instructions

Deployments API

Anyone with edit permissions in your CI/CD tool can set up the POST request to our endpoint using the token generated in Multitudes View API setup instructions

Note: We currently only allow either Deployments API or GitHub Actions to be configured.

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Incident management

PagerDuty

Required role: PagerDuty Global Admin or Account Owner View PagerDuty integration instructions

OpsGenie

Required role: Account owner or Global Admin Note: This is the typical permissions level required to generate an API key in OpsGenie View OpsGenie integration instructions

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Meetings

Google Calendar

Required role: Google Workspace Administrator View Google Calendar integration instructions

Outlook Calendar

Required role: Privileged Role Administrator View Outlook Calendar integration instructions

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Alerts

Slack

Required role: May require Slack Workspace Owner Note: Different organisations have different permissions required to install apps to a Slack workspace. If your workspace requires "app approval" you will need a Slack Workspace Owner to install or approve the Multitudes integration. View Slack integration instructions

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Have any questions about your setup or integrations? Contact us at [email protected]