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  • Getting started
    • Welcome
    • Introduction to Multitudes
    • How Multitudes Works
  • Configuration & Setup
    • Setup: Integration Permissions
    • Permissions and roles
    • Adding Users & Teams
    • Configuring your Team
    • User Linking
    • Configuring Working Hours
    • Customize Work Categories
    • Alerts Configuration
    • Customize Targets
  • Metrics & Definitions
    • Multitudes Insights
    • Our Approach to Metrics
    • Process Metrics
      • Flow of Work
        • Change Lead Time
        • Coding Time
        • Review Wait Time
        • Editing Time
        • Deploy Time
        • PR Size
        • Focus Time
      • Value Delivery
        • Deployment Frequency
        • Merge Frequency
        • Types of Work
        • Feature vs Maintenance Work
      • Quality of Work
        • Change Failure Rate
        • Mean Time to Recovery
        • Mean Time to Acknowledge
        • Number of Pages
        • Deployment Failure Rate
    • People Metrics
      • Wellbeing
        • Out-of-Hours Work
        • Page Disruptions
        • Meeting Load
      • Collaboration
        • PR Participation Gap
        • PR Feedback Given
        • PR Feedback Received
        • Feedback Flows
        • Feedback Quality
    • Deployment Metrics
  • Integrations
    • Deployments API
    • GitHub Actions
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    • Jira
    • Linear
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    • PagerDuty
    • Slack
  • Knowledge base
    • Annotations
    • Exporting your data
    • Types of Alerts
      • Daily Blocked PRs alert
      • Trend Summary alert
      • Multitudes AI Coach
      • 1:1 Prompts
      • Annotations alert
    • Troubleshooting Missing Commits
    • Bot Activity
    • Collaborative PRs & All PRs Toggles
  • Account Management
    • Billing & Payments
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On this page
  • How to configure alerts
  • Email
  • Slack
  • Which teams do I get alerts for?
  • Explore our Types of Alert

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  1. Configuration & Setup

Alerts Configuration

Set up and customize Slack and email notifications to receive timely insights about your team.

PreviousCustomize Work CategoriesNextCustomize Targets

Last updated 4 months ago

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How to configure alerts

Email

Currently, only the Trend Summary alert is available by email, and it cannot be configured. If you’d like to unsubscribe, you can click the unsubscribe link in the email, or email us at

Slack

Once our Slack integration has been set up, the page will show various configurations.

  • To set up a new alert (unchecked box), check the box to show the config modal with steps to configure (e.g. channel, frequency).

  • To edit an alert, click the link text next to the checked box to bring up the config modal.

  • To turn off an alert, uncheck the box.

Screenshot

You can also edit specific alerts directly by clicking the bell icons on the My Insights page.

Clicking the bell icon will either prompt you to connect to Slack if you have not set up our Slack integration, or show a modal for configuring the relevant alert if you are already set up.

Which teams do I get alerts for?

It depends on your team settings and permissions.

If your company has at least one team set up

  • You're a team member or watcher: you will receive alerts for each team that you're on or watching (permissions don't matter)

  • You have Manager or Owner permissions: you will receive company-wide alerts

  • You have Member permission but you're not on a team or watching a team: you will not receive any alert

If your company does not have teams set up

  • You will receive the notification for the company as a whole (permissions don't matter)

Explore our Types of Alert

The bell icon next to the Trend Summary section headline links to the

The bell icon on the cards for Change Lead Time, Merge Frequency, and Change Failure Rate, in the Take Action section link to the .

Screenshot

For both the and alerts, whether you receive these alerts at the team - or company - level depends on set up and , as well as whether you’re either part of a team or it, both of which are configurable on the page.

Trend Summary alert
Daily Blocked PRs alert
Trend Summary email
Multitudes AI Coach Slack
permissions
watching
Settings > Teams
support@multitudes.co
Settings > Alerts

Daily Blocked PRs alert

Trend Summary alert

Multitudes AI Coach

1:1 Prompts

Annotations alert