Configuring Working Hours

Customize and back-date working hours and non-working days for accurate out-of-hours work calculations.

“Exclude weekend hours” toggle

On some Trend Summary cards on our My Insights page, and on the Flow of Work > filters bar, there is an Exclude weekend hours toggle.

You can turn this toggle on to exclude weekend hours from Change Lead Time and its subsets (Coding Time, Review Wait Time, Editing Time, and Deploy Time).

“Weekend hours” are based on the individual's configuration in Settings, and it considers all non-working days with 24 hours excluded for each non-working day. For people who work a typical Monday-Friday workweek, this toggle will just exclude weekends (Saturdays and Sunday, 48 hours total). If someone's configuration shows that they don't work Fridays, then this toggle would exclude Fridays-Sundays from the calculation for PRs this person authored (72 hours total).

To update this, go to Settings, search for the individual you want to update, then click into their profile and look for "Working Times".

Changing standard working hours

Multitudes uses people’s working hours to calculate out-of-hours work. We have a default setting for this (Mon-Fri, 8 am - 6 pm in the timezone of your company’s headquarters), but because people work flexibly, we strongly recommend that you configure this for your individual preferences.To change the working hours for you or a teammate, go to Settings > Team Members, and select the person you want to adjust. Scroll down to the “Working Times” section, make changes as needed to the Timezone, Work days, or Working hours, and then choose “Confirm.”

Back-dating a team member's working hours

Some insights on Multitudes, such as out-of-hours work, are based on a team member’s working times. These are individually configurable but we start with the following defaults:

• Timezone: The organization’s timezone

• Working days: Monday to Friday

• Working hours: 8 am to 6 pm

If you have a team member who works different hours or in a different timezone, you will likely want to update the default settings and back-date the changes so that person's historical data matches their actual working hours. To do that, follow the steps below.

First, go to Settings > Team Members, and select the person you want to adjust. Scroll down to the “Working Times” section and make changes as needed to the Timezone, Work days, or Working hours.

After you make changes to the "Working Times" section, a banner will appear (see screenshot below). Choose “Yes, back-date these changes”.

This will back-date your current working time settings, applying the current settings to the last 12 months of data for this person. This includes recalculating metrics that use these settings, such as Out-of-Hours work.

If you do not want to back-date the changes to Working Times, click “No, update from today” and the app will apply your settings from that point onwards, just like any other setting.