> For the complete documentation index, see [llms.txt](https://docs.multitudes.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.multitudes.com/knowledge-base/types-of-notifications/trend-summary.md).

# Trend Summary

Get weekly notifications showing how key metrics are trending

This notifications provides an overview of how the selected team/organization is doing. We show 5 key metrics in this:

* `Change Lead Time`
* `Merge Frequency`
* `Change Failure Rate`
* `Out-of-Hours Work`
* `Participation Gap`

## Description of each section

<figure><img src="https://3759751588-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eOL1LoKX0USQQUCSepS%2Fuploads%2FFT9UeqyMwJ65YRmRILB2%2Fweekly-summary.png?alt=media&amp;token=444606f9-ff2a-4f3c-9c5f-0666f237181d" alt=""><figcaption><p>Trend Summary notification example</p></figcaption></figure>

* **Check in on:** Metrics that have recently gotten worse or have been consistently doing poorly
* **Improved:** Metrics that recently improved
* **Still on track:** Metrics that have been consistently trending well

Each section will appear only if there is at least one metric in that section. The section will be removed if there are no metrics that apply, which means that your Trend Summary Notification may appear different from what is shown on this page.

For each metric, we give you the insights, and then an action if the insight status is potentially concerning. The status of these [insights](/metrics-and-definitions/multitudes-insights.md) are based on targets that you can [customize](/configuration-and-setup/customize-targets.md) from our default industry benchmarks.&#x20;

{% hint style="info" %}
For more information on these 5 metrics including how they’re calculated and the research behind our default industry benchmarks, check out our page on [Metrics & Definitions](/metrics-and-definitions/multitudes-insights.md).
{% endhint %}

## Who it's for

Turn on Trend Summary notifications to see how your team's metrics are trending over time. It's a quick view across 5 key metrics, and you can configure how you receive them.

There are two ways you can receive these notifications:

* **Trend summary via Slack:** Weekly Slack notifications with insights and recommended actions, delivered to the whole team via Slack. You specify which team should get updates and in which Slack channel. Setup instructions here: [Set up Team Trend Summary](#for-team-trend-summary-notifications)
* **Trend summary via email:** Weekly emails to your inbox with insights about key metrics and recommended actions, for teams you are part of or [watching](https://docs.multitudes.com/configuration-and-setup/permissions#watcher-role). Setup instructions here: [Set up Personal Trend Summary](#for-personal-trend-summary-notifications)

## How to set up Trend Summary notifications

The Trend summary is available over Slack or email. More about each:

* [Trend summary via Slack](#trend-summary-via-slack)
* [Trend summary via email](#trend-summary-via-email)

### Trend summary via Slack

**Shortcut to the Trend summary configuration from the** [**My Insights page**](https://app.multitudes.co/)**:**&#x20;

Cicking the bell icon next to "Trend summary for \[Team name]" (see screenshot) will show a tooltip; if you click that, it will take you to the relevant part of the Settings page. If the bell is empty, it means this notification is not configured. If the bell is filled-in, the notification is active – and the tooltip will show you how it's configured.

<figure><img src="https://3759751588-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eOL1LoKX0USQQUCSepS%2Fuploads%2F8z879BzyR4DsWBY0SLVU%2FMy%20Insights_Trend%20Summary%20bell.png?alt=media&amp;token=68e9dc82-0f65-475f-a83f-d7142707281a" alt=""><figcaption></figcaption></figure>

**To configure:**

1. Go to [**Settings > Notifications > Team**](https://app.multitudes.co/team-settings/notifications?section=team).&#x20;
   1. If you see a button with "Connect your Slack organization", then you'll need to get a Slack admin to install Slack with the instructions here: [**Integrations > Slack**](/integrations/slack.md)
   2. If you see a table with team names (like the below), then that means Slack is installed for your organization and you can proceed.

<figure><img src="https://3759751588-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eOL1LoKX0USQQUCSepS%2Fuploads%2F3GxCe88DsYd3P5vPiy6c%2Fimage.png?alt=media&amp;token=f23f0321-cf4e-4e04-b0f1-23ed2ffe1993" alt=""><figcaption></figcaption></figure>

2. You will see all your teams listed with a column on the right for specifying the Slack channel where you want to receive Trend Summary notifications.
   1. Click on the Edit icon on the right for the team that you want to receive notifications for.
   2. Under **Trend summary**, toggle **Send via Slack** to **ON.**
   3. Search for and select the Slack channel where you want to receive the notifications.
      1. If you want to send Slack notifications to a private channel, you'll need to first add the `Multitudes for Slack` app to that channel by typing `@multitudes` + Enter into the channel – or by clicking on the private channel's name and going to `Integrations > Add apps`.&#x20;
   4. Select when and how often you want to receive the notifications.
   5. Choose what you want to include in the **Preferences** section.
   6. Click **Save**.

### Trend summary via email

1. Go to [**Settings > Notifications > Personal**](https://app.multitudes.co/team-settings/notifications?section=personal).&#x20;
2. Under **Trend Summary**, toggle **Send via Email** to **ON.**
   1. Note that this defaults to on. To unsubscribe, change this toggle to OFF or click the unsubscribe link in the email.&#x20;

<figure><img src="https://3759751588-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eOL1LoKX0USQQUCSepS%2Fuploads%2FG4hqtBEXCP55B88hpLIu%2Fimage.png?alt=media&amp;token=1e392ff2-f60f-4c5d-8a15-0c9589022078" alt=""><figcaption></figcaption></figure>

#### Which teams do I get notifications for?

For the [Trend Summary email](/knowledge-base/types-of-notifications/trend-summary.md), whether you receive these notifications at the team or company level depends on team setup and [permissions](/configuration-and-setup/permissions-and-roles.md), all of which are configurable on the [Settings > Teams](https://app.multitudes.co/team-settings/team) page.

<mark style="background-color:yellow;">**If your company has at least one team set up**</mark>

* You're a contributor on the team or a [Watcher](https://app.gitbook.com/o/THcZnhoh3QjxAcKJq3oo/sites/site_Ly3JE/s/1eOL1LoKX0USQQUCSepS/~/edit/~/changes/368/configuration-and-setup/permissions-and-roles#watcher-role): You will receive notifications for *each* team that you're on or watching (permissions don't matter).
* You have Manager or Owner permissions: You will receive company-wide notifications.
* You have Member permission but you're not on a team or watching a team: You will *not* receive a notification.

<mark style="background-color:yellow;">**If your company does not have teams set up**</mark>

* You will receive a notification for the company as a whole (permissions don't matter).