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Notifications Configuration

Set up and customize Slack and email notifications to receive timely insights about your team.

How to configure notifications

Email

Currently, only the Trend Summary notification is available by email, and it cannot be configured. If you’d like to unsubscribe, you can click the unsubscribe link in the email, or email us at support@multitudes.com

Slack

Once our Slack integration has been set up, the Settings > Notifications page will show various configurations.

  • To set up a new notification (unchecked box), check the box to show the config modal with steps to configure (e.g. channel, frequency).

  • To edit a notification, click the link text next to the checked box to bring up the config modal.

  • To turn off a notification, uncheck the box.

Screenshot

You can also edit specific notifications directly by clicking the bell icons on the My Insights page.

Clicking the bell icon will either prompt you to connect to Slack if you have not set up our Slack integration, or show a modal for configuring the relevant notification if you are already set up.

Screenshot

Which teams do I get notifications for?

It depends on your team settings and permissions.

For both the Trend Summary email and Multitudes AI Coach Slack notifications, whether you receive these notifications at the team - or company - level depends on set up and permissions, as well as whether you’re either part of a team or watching it, both of which are configurable on the Settings > Teams page.

If your company has at least one team set up

  • You're a team member or watcher: you will receive notifications for each team that you're on or watching (permissions don't matter)

  • You have Manager or Owner permissions: you will receive company-wide notifications

  • You have Member permission but you're not on a team or watching a team: you will not receive any notification

If your company does not have teams set up

  • You will receive the notification for the company as a whole (permissions don't matter)

Explore our Types of Notification

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